FAQs/Troubleshooting

PCI Compliance

2min

Ludus has undergone a full SAQ, which is available upon request. This means that not only is Ludus fully certified by a 3rd party security auditing firm as PCI compliant, but we also handle all data securely.

Credit Card Security

When it comes to credit card processing, we use Stripe's Level 1 PCI-compliant payments integration to ensure an additional layer of security. All credit cards are tokenized and are never saved or stored on our servers. The credit card information never touches our servers.

Please reach out to Support , and we will send over that requested information!

Ludus Website Security

All Ludus ticketing websites are fully SSL-secured and undergo multiple security checks a year to ensure all user-facing endpoints are secure.

If additional information is needed regarding our security practices or to obtain a copy of our SAQ AOC, please reach out to Support , and we will send over that requested information!