Events

Ludus Protect

1min

With our Ludus Protect feature, you can give your patrons the choice to protect their purchase and request a refund for several reasons. Your program/organization will keep 100% of the refunded ticket money, and your patrons will receive their full money back, including fees (a win-win).

Note: Ludus now manages refund claims 'in-house' through our program called "Ludus Protect". All orders that opt into refund protection will be enrolled in Ludus Protect as of January 23rd, 2024.