Volunteer Management
Volunteer Settings
Allow Volunteers To Cancel Shifts
1 min
in volunteers, you can allow your volunteers to cancel shifts that they have signed up for when this happens, the volunteer is removed from the shift and is not allowed to sign up for the same shift within that same opportunity they can, however, sign up for any other shift, in that same opportunity, or any other opportunity admins also cannot sign up a volunteer for the same shift within the opportunity once the volunteer has canceled it an admin can, however, undo the shift cancellation how would a volunteer cancel a shift that they signed up for? a volunteer can use the my account button in the top right corner of your ludus account's patron site after logging in to their account, they can view their hours volunteered, the roles they are approved for, opportunities, shifts, and profiles to cancel a shift, the volunteer would locate the shift under shifts and click the cancel shift button they could then sign up for another shift if any are available, or for other opportunities under opportunities undo a shift cancellation as an admin an admin can restore a volunteer to a shift that was denied or canceled by following the steps from the volunteers page, select requests , and then shifts use the dropdown next to view to select denied the resulting screen will display all volunteers who have had a shift denied by an admin or who canceled their shift themselves locate the shift you wish to allow the volunteer to be put back on and click undo note once you click undo, the volunteer will be added back onto the shift that they canceled or were denied by an admin