Passes
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Flex Passes
Set up a Flex Pass
Using a Flex Pass as a perpetual pass
3min
some groups might have a desire to create a perpetual pass, meaning a pass that is valid until it's used up regardless of seasons or time frames the flex pass is the best fit for this as the purchase of a flex pass can be set to be for a specific number of tickets setting up a perpetual flex pass navigate to more , on the top navigation bar, and select passes click create pass select flex pass from the options listed fill out the pass fields, including the description of the pass, and events that the pass is valid for (currently, you can go back at any time and add more ) as well as the ticket types that the pass can be used on be sure to define the total number of tickets they can get per pass, as well as any rules or perks if you do not select any of the ticket types for an event, the pass will work for all available public ticket types here is an example of a pass setup that allows 4 total tickets, that can be redeemed on any allowed event in any quantity (1 ticket per event or all 4 can be used if desired), and event time (note opening night event times are not selected) remember this is the initial setup as you add more events that the pass can be used for you will want to edit the pass to add the event to the pass as well as the times & ticket types adding additional events to your perpetual flex pass as you create new events that can be redeemed with the perpetual flex pass it is necessary to add them to the pass to do so follow these steps navigate to the flex pass to edit ( more , on the top navigation, then select passes ) locate your pass, and click the edit button located next to the sell button the pass will open for editing scroll down to the events section and select the event(s) to add to the pass select the event date(s) that are available to the pass note thursday is an opening night gala, so it is not selected for the pass in this example select the ticket type that is valid for this event if a new event has a single ticket type such as "general admission" or "all tickets" you can select this type for the pass it doesn't have to be adult if that is not what offerederd for the event save your pass faq's about using a flex pass as a perpetual pass how can i update the price of the pass if i need to? once a pass is sold it is not possible to change the price turn the pass off so it's not sold online any longer then create a new pass with the updated pricing will turning off the pass stop the pass from being able to be redeemed by current pass holders? no, turning it off just prevents it from being sold online current pass holders can still redeem the pass as long as there are events it is good for all the sold passes have been fully redeemed can i now archive it? yes, archiving the pass will remove it from the dashboard it also will stop any existing passes from being redeemed so you only want to do this once you know that all pass holders have redeemed the pass completely do i need to add all our events to the pass? no, it's your pass, you can define how it works, but it's recommended you list the general exceptions in the pass description to not upset your patrons ie not valid for opening night performances, galas, or rentals can i schedule when the sale of my pass begins and ends? can it be a limited time offer? yes, you can use triggers to set both an on sale date and/or sales end date/ triggers are located under the options button next to each pass