Edit a Flex Pass
Up until your first sale of the specific pass at hand, you can edit any details you'd like. Once sales have begun on the pass, the "Type" of the pass and "Pricing" of the pass cannot be changed. All other settings can be edited.
To change the settings on a Flex Pass:
From the top navigation bar, click More --> Passes.
Next to the pass you'd like to edit, click Edit.
Change the applicable settings. *See "Options & Terms" below for more information.
Click Save Changes to save.
If you change settings/events available on a pass, the changes will automatically apply to all active passes of this type. However, this will not change previous sales. (e.g. If you originally made "In the Heights" tickets available for redemption with a pass and a patron has already done so, their original ticket will remain but they, and any other patrons, will not be able to redeem for that event moving forward.)
- Type: The kind of pass you are setting up. This will automatically be chosen based on your choice on the previous page.
- Name: The name of the pass. This is what patrons will see when purchasing the pass.
- Pricing: The price patrons will pay to purchase the pass.
- Description: A customized description that is displayed when patrons are choosing their pass. Great for explaining the benefits of the pass to the purchaser.
- Events: Distinguish which event(s) are available for reservation in this pass (must include at least one event, and up to all of them).
- Event Times: Select which event times are available for reservation in this pass. *Click Select All to quickly choose all event times.
- Ticket Types: The different prices/ticket types that patrons will be able to select with the pass.
- Perks: manage perks given to pass holders when they sign in using their pass. Suggested Article: 🔹 Special Perks for Flex Pass and Memberships
- Limits: Limits to the amount of overall tickets they will receive with each pass and the the number of tickets they can use per event, event time, etc. Suggested Article: Breakdown of Limits on Season Ticket
- Coming Soon: Display the pass as an option that will soon be for purchase while still restricting public sales. Suggested Article: Enable Coming Soon mode for a Pass
- Special Passcode: Require a special passcode to unlock this pass. Leave blank for no passcode. Suggested Article: Passcode protect a Pass
- Fees: Choose whether you'd like to pass on or absorb the Ludus ticketing fee. *Note the fee for flex passes only when the pass is purchased not when tickets are redeemed on the pass. Suggested article: Ludus Pricing Table
- Color: The color that will appear on the pass selection page and pass reporting. This is only a visual change and does not limit or change any functionality.