Box Office Selling
Sell tickets to an Event
4 min
video overview to tickets to an event navigate to the desired event and, next to the appropriate event time, click new order for a general admission event , simply click the desired number of each ticket type you have available for a reserved seating event , click the desired seats from the chart and then scroll down and use the drop down menu to change the ticket type/price that is applicable under payer information , insert as much or as little information as your organization desires we recommend at least a name and email to make tracking this order easier later on note if they have been a patron with you before, you can click the green magnifying glass button (🔍) and look up their name/email then, click select, and all of the information that is on file will autofill, and you can add/update as needed click add to cart optional add a donation, discount code, or pass holder code to the order (check out the links at the bottom of this article) from the checkout screen, you have three main options credit , cash , and comp select the button for the type of sale you'd like to make to learn more about each type, check out this article suggested article docid\ gif6imb41glynjksp684u once you finalize the payment, you will be taken to the confirmation screen if you inserted a patron's email during the order, they will automatically receive a confirmation email from the confirmation screen, choose whether you'd like to print the tickets, send them digitally (email or text), or mark them for will call suggested article docid 0fzwkx hzminqgm0q4ua optional insert private notes for the order using the box in the bottom right hand corner of the screen sell tickets to a pass holder if a patron is a pass holder (either a flex pass holder or a membership holder), you can enter their information, and their pass will automatically be found and applied to the order navigate to the desired event and, next to the appropriate event time, click new order for a general admission event , simply click the desired number of each ticket type you have available for a reserved seating event , click the desired seats in the chart, then scroll down and use the drop down menu to change the applicable ticket type/price at this point, you will enter the patron's information using the small magnifying glass this will pull up the patron and their pass information when you proceed to checkout when you proceed to checkout, you will now see any associated passes at the top of the order screen you will click select next to the pass, then apply it to applicable tickets in the cart once you select done , you will then see the pass applied to the selected ticket(s) in the cart and can proceed through checkout ( submit order ) additional options on an order docid 3bsobuqjgusmxfzzcujyn docid 6 bt n608re9xtolbme5g docid\ jq fbtx20soj1qvsp37wl docid\ wgeemuo27mfuqtptqnhwj