Donation FAQs

faq's what are the fees? donations are different in comparison to ticket sales by law, we're not allowed to pass fees onto patrons when they make a donation if a patron makes a $10 donation, then their card will be charged a flat $10 for your program, the donation fee is simply what we're charged for credit card processing which is 3 5% + $0 50 / transaction for example, if a patron makes a $10 donation, you'll receive $9 15 can patrons be asked to cover the fees for donations? donations made through the fundraising page do ask patrons if they would like to cover the processing fees for the donations donations made as part of any other order (like a donation made during a ticket order) do not currently offer this ability how do we collect donations? once donations are turned on for your portal, you are able to collect donations on both the patron side and the admin side suggested article docid 40lazfhb0rvbbqzp7ied4 donations can be collected at checkout, or a separate transaction (by selecting the "donate" tab) how do we receive our donations? this depends on how you choose to receive ticket sales proceeds if you're receiving direct deposits , then donations will simply be donated to your bank account on the schedule you set along with your ticket sales if you're receiving paper checks at the end of your events, we send a separate donation check to you at the beginning of every month for the previous month's donations suggested article docid 1s5cd5eerjgil6ek ipaq