Patron Messaging and Notifications for Payment Plans

patrons will receive messaging and notifications regarding their payments and the plan these emails and notifications will vary based on the information needed and will help keep your patrons up to date on their progress initial payment confirmation payment screen (after purchase) payment confirmation email payment plan enrollment confirmation enrollment confirmation email note this email is sent at the same time as the payment confirmation email, but it is a separate message that the patron will receive failed and missing payment method emails failed payment note the system will attempt to charge the card 3 days in a row before ceasing further charges each charge will be followed by an email noting how many more attempts it will make to charge missing payment confirmation email overdue payment payment reminder, success, and completed payment reminder note payment reminders are sent 1 week prior to processing payment success completed payment plan