Release or Unreserve Seats
If you no longer need to reserve seats, you can quickly release them back to the general public. You can do so from a seating chart view or a reservation list. Check out the drop-down menus below to learn more about each method.
If you have reservations on a reserved seating event, you can easily unreserve them by clicking the seats from the reservation map. To do so:
On the main Events tab, find the event time you'd like to view the reservations and click Options --> Reservations.
On the Reserve Seats tab, you will see the chart. Any seat with a black circle around it is a reserved seat. Click each seat that you'd like to un-reserve.
Click Unreserve Seats. The seats will immediately return to the pool of tickets for the general public.
For general admission events or if you prefer to release from a list of names, you will want to unreserve seats from the reservation list.
On the main Events tab, find the event time you'd like to view the reservations and click Options --> Reservations.
From the tabs at the top, click Reservation List.
Check the box for each ticket you want to release and click Unreserve.
Once you click Unreserve, the spots will immediately return to the pool of tickets for the general public.