Set your Automation triggers
2 min
When you first create your Automation, you will choose triggers for the email. This is a set amount of time (hours or days), before or after an event, at which the email will send.
When you are creating your Automation, there will be a section labeled "Trigger". You will see two boxes in that area.
In the first box, select which option best fits your needs.
- X Days After Event Starts
- X Hours After Event Starts
- X Days Before Event Starts
- X Hours Before Event Starts
- Custom Date
- When selecting custom date (unlike selecting days/hours before or after the event) you can select the exact date and time you want your Automation to be sent (see below).
In the second box (for X days/hours), fill out what number should go in place of X. For instance, if you want to send it out 9 hours before the event, choose "X Hours Before Event Starts" and insert "9" in the second box.
