Cancel premium feature subscription
There are three premium features within Ludus. There are no monthly subscriptions or minimum requirements when it comes to these features. They simply add 5 cents to your Ludus ticketing fee. Suggested Article: Fees
You can enable/disable these features at any time from your admin panel. No tricky cancellation screens attached.
To cancel a premium feature subscription:
Click the Settings wheel icon (⚙️) in the upper right-hand corner of your admin panel.
Click the tab titled Fees.
Scroll to the section titled Manage Premium Features.
If you are utilizing a feature, you will see a green On light underneath the name. Then, there will be a Cancel Subscription button on the right side. If you are not utilizing a feature yet, you will have a button that says Learn More.
To cancel an active subscription, click Cancel Subscription.
Cancelation takes effect immediately and your fee will automatically be adjusted and functionality of the premium feature will be disabled. *Any reporting for previous items sold in a premium feature like Classes will remain on your account for accurate reporting.