Enable Arrival Times
4 min
what are arrival times? arrival times is a great feature to help control the flow of patrons as they arrive at your venue for arrival times, when a patron purchases a ticket, they will also need to select an arrival time on their tickets, patrons will be reminded of what time they need to arrive this will help space out patrons' arrivals to avoid lobby crowding each arrival time has a limited number of slots based on the event's total available tickets and the number of arrival times set up how to set up arrival times there are two ways to set up arrival times we have a wizard tool that automatically creates slots based on the parameters you set, and an option to create them manually check out the drop downs below to learn how to accomplish each one create arrival times using the wizard the arrival times wizard will automatically create an equal number of arrival times based on the parameters you choose on the main events tab, find the event for which you'd like to set arrival times next to the event title, click more > arrival times at the top of the page, click launch wizard answer the questions in the pop up wizard to choose how many times you'd like click generate times to edit the settings for the wizard, simply click the green wizard button on the right hand side optional if you need to manually add times, click the white +add time box next to a performance this is particularly handy if you wish to add a time increment that falls outside of the wizard create arrival times manually if you'd desire arrival times don't fit a neat breakdown, you may wish to create them manually on the main events tab, find the event for which you'd like to set arrival times next to the event title, click more > arrival times at the top of the page, click create times manually for each event time that you want arrival times, click +add time use the slider to choose the time click done when you're finished repeat steps 4 and 5 as needed tickets will still be scannable if a patron arrives outside of their scheduled arrival time