Enable Arrival Times

3min

What are Arrival Times?
Arrival Times is a great feature to help control the flow of patrons as they arrive at your venue. With arrival times, when a patron purchases a ticket, they will also need to select a time for arrival. On their tickets, patrons will be reminded what time they need to arrive. This will help space out the rate at which the patrons arrive to avoid lobby crowding. 
Each Arrival Time has a limited number of slots based on an event's total tickets available and the number of Arrival Times set up.
How to set up Arrival Times
There are two ways to set up Arrival Times. We have a Wizard tool that automatically creates slots based on the parameters you set and we have an option for you to create them manually. check out the drop-downs below to learn how to accomplish each one.
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The Arrival Times Wizard will automatically create an equal amount of Arrival Times based on the parameters you choose.
1
On the main Events tab, find the event for which you'd like to set arrival times.
2
Next to the event title, click More --> Arrival Times.
3
At the top of the page, click Launch Wizard.
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4
Answer the questions in the pop-up Wizard to choose how many times you'd like.
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5
Click Generate Times.
To edit the settings for the Wizard, simply click the green Wizard button on the right-hand side.
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6
*Optional* If you need to manually add times, click the white +Add Time box next to a performance. This is particularly handy if you wish to add a time increment that falls outside of the Wizard.
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If you'd desired Arrival Times don't fit a neat breakdown, you may wish to create them manually.
1
On the main Events tab, find the event for which you'd like to set arrival times.
2
Next to the event title, click More --> Arrival Times.
3
At the top of the page, click Create Times Manually.
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4
For each event time that you'd like Arrival Times, click +Add Time.
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5
Use the slider to choose the time. Click Done when you're finished.
6
Repeat steps 4 and 5 as needed.
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Tickets will still be scannable if a patron arrives outside of their scheduled arrival time.
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Change the Seating Chart or Capacity for a Specific Event Time

Set Triggers on an Event

Enable Arrival Times

What are Arrival Times?

How to set up Arrival Times

Create Arrival Times using Wizard

Create Arrival Times Manually