Events
Ludus Protect
Enable or Disable Refund Protection
1min
Refund Protection is an option that you can enable or disable on an event-by-event basis. By default, Ludus Protect will be turned on for a new event.
To enable/disable this feature:
1
On the main Events tab, find the event you'd like to edit and click More --> Settings. *This same page can be reached when setting up a new event by clicking +Add Event.
2
Scroll down to the section titled "Refund Protection." To have this option enabled for patrons, click Yes. To disable it, click No.
3
Click Save Settings.