Events
Ludus Protect

Enable or Disable Refund Protection

1min

Refund Protection is an option that you can enable or disable on an event-by-event basis. By default, Ludus Protect will be turned on for a new event.

To enable/disable this feature:

1

On the main Events tab, find the event you'd like to edit and click More --> Settings. *This same page can be reached when setting up a new event by clicking +Add Event.

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2

Scroll down to the section titled "Refund Protection." To have this option enabled for patrons, click Yes. To disable it, click No.

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3

Click Save Settings.