Account Settings
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Payments
Proceeds
Payment Descriptors
1min
When a patron purchases an item through your Ludus account, depending on your payout method, they will see one of 2 things for their payment descriptor:
- Checks - These will show as LUDUS.COM for the descriptor.
- Direct Deposit - You can customize the statement descriptor via your Stripe account.
Note - we also have a few resources for patrons trying to find out what the chart is on their account:
On ludus.com: https://hello.ludus.com/charge-on-card In the Ludus Manual: https://support.ludus.com/why-do-i-have-a-charge-from-ludus