Payment Descriptors

when a patron purchases an item through your ludus account, depending on your payout method, they will see one of 2 things for their payment descriptor paper check payout accounts these will show as ludus com \[your group's name] for the descriptor example ludus com stage players direct deposit payout accounts these will show just your account's name as the statement descriptor example stage players note we also have a few resources for patrons trying to find out what the chart is on their account on ludus com https //hello ludus com/charge on card in the ludus manual https //support ludus com/why do i have a charge from ludus