Ludus is a 100% automated system, meaning that as sales come in, your proceeds are collected and sent to you instantly, allowing you to sit back and relax. 

You do not have to manage a separate payment account — we handle everything for you.

There are two ways for you to receive your proceeds:

: Have your proceeds deposited daily, weekly, or monthly into a bank account. (No additional fees. We cover CC fees using the Ludus convenience fee, so you always receive the full face value of your tickets.)

: Have a paper check sent to you at the end of your event.

 - Regardless of which method you choose, there are never any fees to receive your proceeds—no hidden fees or surprises. You choose the method that works best for you and let Ludus take care of the rest.

Your proceeds will be deposited per the schedule you chose (daily, weekly, or monthly). To see your direct deposit option, go to 

 in your admin panel, and it'll give you an estimate of when to expect your next proceeds payout.

If you're receiving a check at the end of your event

 button beneath your event to request a payout. Your proceeds check will then be processed and mailed via USPS First Class mail.

To check information on and status of your paper check, click the 

 -> view check information listed and click for more details.

Donation proceeds are mailed on the 1st of every month

Pass proceeds are mailed on the 1st of every month

Gift Card proceeds are mailed on the 1st of every month

Learn how the Ludus system simplifies the collection and distribution of sales proceeds. Choose between direct deposit or paper check options, with no fees involved. Discover the convenient schedules for each method and find out more through the provided 

Information needed for direct deposits

Accessing your Stripe Express Account (Direct Deposit)

Update Direct Deposit Info

Change deposit payout frequency

Reconcile direct deposits

Direct Deposits Not Sending

Add or Remove Team Members to your Direct Deposit Account.

Direct Deposits

Add paper check payout option

Delete a Check Payout Option

Choose a primary check option

Reconcile paper check proceeds

Request paper check payout

Check payout schedules

Track a sent paper check

Reissue a paper check payout

View the Deposit Status of a Check

Set alternative check methods per event/donation/etc.

Paper Checks

Payment Descriptors

Proceeds

Add Other payment options

Edit/Delete Other payment options

Other Payment Options

EIN/Tax IDs

Refunding

Payments

Information available within Ludus Stripe Express (Direct Deposit)

Unable to log into Stripe Account

Refund Fees and Adjustments

Ludus Manual

Getting Started

Add an Event

Upload Cover Graphic to Event

Add Internal Event Notes

Attach a Form to an Event

Add an Event About Page

Turn Your Event On and Off

Enable "Coming Soon" or "View Only" Mode On an Event

Hybrid Events

Enable Seat Buffering

Edit an Event

Copy an Event

Set up Tiered or Premium Reserved Seating

Limiting Tickets for Events

Name Your Own Price Tickets

Create Pricing For a Specific Event Time

Copy Ticket Prices From One Event to Another

Edit Ticket Price

Create Password Protected Pricing

Delete a Ticket Price

Recover Deleted Ticket Prices

Grayed Out or Missing Ticket Prices

Attach a Form to a Ticket Price

Attach Meal Options to Ticket Prices

Set up Early Bird Pricing

Custom Fees on Tickets

Ticket Prices

Add a New Event Time

Edit an Existing Event Time

Attach a Subtitle to an Event Time

Manually Mark an Event Time as Sold Out

Mark an Event Time as Admin Only

End Times for Events

Change the Seating Chart or Capacity for a Specific Event Time

Enable Arrival Times

Event Times

Reset an Event Trigger

Set Triggers on an Event

Printed Tickets

Digital Tickets

Will Call Tickets

Limit Ticket Retrieval Options for Patrons

Ticket Retrieval Options

Ticket Transfer FAQ's

Enable and Disable Ticket Transfers

Patron-to-Patron Ticket Transfers

Set Up Arrival Times

Track Access Code Usage in Reports

Access Codes

Send an Email to Ticket Holders

Schedule an Automated Email for Ticket Holders

Event Messaging

Set Up Event Categories

Event Category Manager

Edit/Delete Event Categories

Add/Remove an Event From a Category

Link to a Category

Event Categories

Create a Reservation

View Reservation List

Edit a Reservation

Release or Unreserve Seats

Sell Reserved Seats

Apply a reservation template to an event

Reservations

Extra Income and Ads

Add an ad/graphic to tickets

Edit/delete and ad from tickets

Copy a ticket ad from another event

Ad Manager

Event Printables

Create Referral Links

Share an Event

Sort Events

Look Up a Past Order

Refund or Release an Order

What happens if I request to refund a patron's fees?

Exchange an order

Upgrade or Downgrade an Order

Resend order confirmation email

Reprint/resend a ticket order

Apply Student Credit to an order

Edit patron details on an order

Add notes to an order

Order Details

Export or Print the Patron List

Check-In/Scan Tickets for an Event

Preview Your Event

Rescheduling/postponing or canceling an event

Event FAQ's

Comp/Free Student Tickets

Graduation Tickets

Set up a School Dance (Prom)

Silent Auctions

Event Tips and Tricks

Events

Add a Collection

Attach a Form to a Collection

Place limits on a Collection

Edit a Collection

Copy a Collection

Sort Collections

Add Fees to a Collection

Edit Fees on a Collection

Sort Fees for a Collection

Delete Fees on a Collection

Settings for Collection Fees

Attach a Form to a Fee

Collection Fees

Set Triggers on a Collection

Create an Access Code for Collections

Edit an Access Code for Collections

Copy Access Codes from another Collection

Disable an Access Code for Collections

Limit usage on Access Codes for Collections

Collection Access Codes

View Collection submissions

Message all purchasers for a Collection

Enable Coming Soon mode for a Collection

Share a Collection

Archive a Collection

Raffles

Sell Advertisements for a Program

Set up a Summer Camp

Collection Tips and Tricks

Collections

Add a Class

Attach a Form to a Class

Enable "Coming Soon" mode for Classes

Place limits on a Class

Edit a Class

Copy a Class

Add Fees to a Class

Edit Fees on a Class

Sort fees for a Class

Delete Fees for a Class

Attach Fees to a specific Class Time

Choose Adult versus Under 18 Registration Fees

Restrict access for Class Fees

Attach a Form to a Class fee

Settings for Class Fees

Class Fees

Add a Class Time

Edit a Class Time

Delete a Class Time

Set up recurring Class Times

Customize how a Class Time is displayed

Make Class Time admin only

Mark Class Time as full

Override total attendee slots for single Class Time

Class Times

Set Up Categories for Classes

Classes Category Manager

Edit/Delete Classes Categories

Class Categories

Classes