Events
...
Ticket Retrieval Options
Will Call Tickets
Remove Tickets From Will Call
1min
Sometimes you will need to remove a patron from Will Call. Whether you are changing delivery method or a patron accidentally selected Will Call and wants to receive their ticket another way, removing them from the list is simple.
1
Look up the order. Suggested Article: Look Up a Past Order
2
Click Retrieve from the top toolbar.

3
Click Remove in the "Will Call" section.