Events
Order Details
Reprint/resend a ticket order
1min
In Ludus, "retrieving" an order refers to accessing the actual tickets. This could involve printing, sending the tickets digitally (via email or text), or marking tickets for Will Call. Check out the article below to see how it's done.

1
Look up the order. Suggested Article: Look Up a Past Order
2
On the order details page, click Retrieve from the top toolbar.

3
Choose whether you'd like to print the tickets, send them digitally (email or text), or mark them for Will Call pickup.