Patrons CRM
Audiences
Unsubscribing from Emails
4 min
patrons can choose to unsubscribe/opt out of emails that are sent through ludus this is broken into 3 sections, which they can opt out of event announcements event messages event time messages fundraiser updates campaign updates marketing communication marketing campaign marketing automation unsubscribe from the admin panel go to the search bar (magnifying glass) or the patron tab (at the top of your account) from here, you can enter and search for the patron to pull up their patron profile scroll to the bottom left portion of their profile and find email subscriptions from here, you can unsubscribe them from all 3 email sections note by default, they will be subscribed to all 3 when they sign up for their account unsubscribe from patron site if a patron wishes to unsubscribe, they can go to your ludus patron site (i e , "mysubdomain" ludus com) and click my account in the top right corner from here, they can log in to their patron profile by entering their email and receiving their login link once they select view my account, they will be able to scroll near the bottom to unsubscribe/subscribe to a mailing list or email communication they wish tags and unsubscribing while a patron will still have a tag attached to their profile, they will not be included in the tagged audience when a marketing email is sent out if they choose to unsubscribe from those so if you have 25 patrons in a tagged audience and one opts out, only 24 patrons will receive that email note interested in learning more about tags? check out docid\ a3sfngbqfghdyzvjmkvh9 or docid\ uga1xydtlqcxpyxkulo82