Day of Event Check-List

if you need a checklist for your event and front of house staff/volunteers, the following is intended to serve as one ✅ does each volunteer have their own admin login? each person assisting (whether working the box office or checking in patrons) must have their own login check out docid\ plfs5jbj2sz1vj2fhspjb if you need help with this ✅ download the ludus mobile app if you plan to use the ludus mobile app (for scanning tickets, retail sales, or the mobile reader), make sure it is downloaded before your event this ensures it will be ready to go and gives you a chance to test it docid\ d 8dyp3 nhclyqiczb5nz ✅ scanning in or checking in tickets if you will be scanning or checking in tickets, it's important to understand how each works scanning in tickets can be completed via the ludus mobile app (which each user must have downloaded with their own login credentials) checking in tickets can be accomplished on the admin panel under options (next to the event time) > check in list again, each user must have their own login be sure to check out docid\ gugmtty2vdkp 9vbh cfp for a more detailed overview note you will want to verify that all volunteers/staff members know how to log in and scan or check in tickets prior to the event ✅ are all devices charged, tested, and ready? this could include computers/tablets mobile readers or standard terminals phones/devices being used for scanning printers note log in to your admin panel and the app, and verify all logins are working ✅ wifi is confirmed, or a backup plan is in place if you have unreliable wifi, be sure to have a backup plan that could be a hotspot (via a phone or device) using your phone/data instead of the wifi printing off any needed items beforehand (in the event you have no service/ability to access your panel) note if you need to print items beforehand, be sure to check out docid\ s5ue uixv6qd6gmw6dpm8 ✅ do you know the ludus support hours? the ludus support hours are monday to friday hours 9am 8pm est live chat availability monday to friday hours 8pm 10pm est urgent needs saturday hours 9am 10pm est urgent needs sunday hours 11am 7pm est urgent needs