Account Settings
...
Fees
Custom Fees

Exempt an event from Order-level Custom Fees

2min

When you create an Order-level Custom Fee, it is automatically applied to all events on your account. However, there may be times when you wish to exclude an event from these Order level Custom Fees.

Custom Fees are separate from the Ludus fee on card transactions. To learn more about Custom Fees, check out this article! Suggested Article: Custom Fees



To exempt an event from Order Custom Fees:

1

On the main Events tab, click More next to the desired event and click Settings.

2

Scroll to the bottom and click Additional Options.

3

Check the box for "Exempt event from order custom fees".

Document image

4

Click Save Settings.