Account Settings
Fees

Transparent Fees

4min
effective may 12, 2025, the ftc’s new “junk fees rule” will require anyone selling live event tickets to clearly show the total price, including all required fees while previously required for select states, this will now affect all states your patron facing pricing will list the total with fees for each ticket when fees are passed on to the patron, including the ludus fee or any custom fees you create is there a way to turn this off? no — ludus helps your group maintain compliance for all ecommerce rules, and this cannot be disabled violating the ftc's junk fees rule can result in civil penalties of up to $51,744 per violation, with each instance of noncompliance treated as a separate offense if you prefer not to have fees listed, you do have the option to absorb fees, which means patrons simply pay the price of the ticket with no additional fees added on what does this look like to patrons? general admission events assigned seating events classes / collections how do taxes and custom fees look with transparent fees? docid\ sfeeaqbwil8lxdgw7raaz taxes docid\ jvmxajntidilmzob2jtzs custom fees docid\ tvpav6y1ahrvsbl4s 5 5