How to Calculate Fees
While using Ludus, you can either Absorb Fees or Pass Fees On to the patron.
Note - How you set up fees is entirely up to you and your organization and is not controlled or set up by Ludus. We recommend utilizing all resources and double-checking that what you have set up is what you want before setting sales live.
Absorbing fees would mean that your group covers the fees for each ticket purchased.
For example, if you have $10 tickets and you are absorbing fees, patrons would pay $10.00 total, and you'd receive $8.75 ($1.25 of that covering the processing fees).
Passing fees on would mean the patron will cover those processing fees instead of your group.
For example, if you have $10 tickets and you are passing the fees on, the patron will pay $10 for the tickets and $1.25 in fees ($11.25 total at checkout).
If you wish to calculate fees before deciding which option to choose, please check out our Fee Calculator found HERE!
The ticket fee will always be 5% + $0.75/ticket.
There are other fees associated with various areas of Ludus, and you can find those in our Ludus Pricing Table .
Note - Cash, complimentary, and $0 tickets have no ticket fees. Fees are only charged on credit card sales.