Ask My Data

ask my data answers plain english questions about your box office, patrons, fundraising, marketing, volunteers, and more every answer comes with the numbers, charts, insights, and exports to back it up you can find this under reports > ask my data in your top navigation currently, this feature is invite only and will be generally rolling out to all in august 2026 in the meantime, you can join the wait list and get early access to the private beta before august check out best sample questions https //support ludus com/ask my data#best sample questions to get started with ask my data faq can i ensure that my patrons' data is not used to train models and is secure? privacy and preventing models from training on patron data was one of the first musts we had to address before we decided to move forward on ask my data anthropic is running on the backend for the data processing, and our specific model and corporate agreement with anthropic prevents training on ludus data, so it only stays within our own system, scoped per account also, just like all data in ludus, everything complies with data privacy laws and requirements we have to abide by as a company this ends up being safer than exporting your ludus data and importing into your own chat based system are there usage limits? during the private beta, we are monitoring usage and the cost to run a feature like this right now, everyone gets 50 questions per day but this may increase or decrease after the private beta we will roll out additional options for advanced usage down the road, but everyone will always get free usage and questions regardless can the ask my data delete or change our data? nope! ask my data is read only, so it can only pull data and give you answers at this time is this replacing customer support? no! this is simply for chatting with the data in your account ludus' top notch human customer support will always be there for you in the bottom right corner of your admin panel where are the conversations stored? in our own ludus database, scoped to the account, just like any other customer data we built this whole thing in house and did not outsource the chat interface standard retention and deletion policies apply (gdpr/ccpa compliant) what can't it do? predictions "who will buy next month?" (no crystal ball) profit margins we don't have cost of goods data modify or act on anything can't refund, can't email, can't update records schedule reports no "email me this every monday" (yet!) can i share results with my team? yes! you can copy a link to any conversation and any admin user who is given the link can access it you can also export to pdf, download tables to csv, and save graphs as pngs best sample questions ask my data is very powerful and can answer many questions (as long as the data is in your account) below you will find a variety of ideas and questions to ask to get the most of the data in your ludus account how far in advance of an event do people typically purchase tickets? which event categories sell the best? (requires using event categories docid\ hsykjt9dc4hhkytcj2lhb ) when do most people check in / get their tickets scanned before an event? (required checking in or scanning tickets check in/scan tickets for an event docid\ gugmtty2vdkp 9vbh cfp ) who donated last year but not yet this year? (requires having donations docid\ qinctnorpjxlc mrkeevu enabled on your account) who are my top volunteers by hours this year? (requires using the volunteer management docid\ wuvalgbbjvltflys2yhvx feature) how much have we left on the table giving out comps?