Passes

Flex Passes

2min

Flex Passes are used when flexibility is a top priority. Typically used for things like a season subscription, when a patron goes to purchase a flex pass, they will receive a code that they can use throughout the season to redeem tickets to eligible events. Additionally, you can attach perks and special pricing/discounts for ticket sales after they use their tickets that are preloaded on the pass. You can add eligible events/event times as the season goes on to provide maximum flexibility.
FAQ's
1
Once a Flex Pass has been purchased, the patron will receive a code.
﻿
﻿
2
This code can then be entered either before or after patrons add tickets to the cart on the patron side. 
﻿
If the patron ever forgets or can't locate their code, they can click Forgot Code from the Sign In box. There, they can insert the email associated with the pass and receive the code in their email.
3
Then, if patrons have eligible tickets in their cart, they can click Apply My Pass to Tickets.
﻿
4
Choose which tickets they'd like to apply to the pass and click Done.
﻿
5
If they have additional tickets remaining after they apply their pass, they will pay for those to complete their order. If all tickets in the cart are covered by the pass, they will not have any charge, and can click Place your order. 
﻿
﻿
﻿
﻿
﻿
﻿
﻿
Learn more:
﻿Set up a Flex Pass﻿﻿
﻿Edit a Flex Pass﻿﻿
﻿Breakdown of Limits on Flex Pass﻿﻿
﻿Perks available for Flex Passes and Memberships﻿﻿
﻿

Did this page help you?

Passes

Set up a Flex Pass

Flex Passes

FAQ's

How patrons redeem their Flex Pass

Learn more: